Ben and Sophie have been extremely helpful and professional throughout the project and they have responded to all my queries swiftly and clearly right from the beginning. My project is mainly to convert a one-bedroom flat into a two-bedroom flat with an open kitchen and carry out renovation work within a block of flats. There were concerns about possible nuisance to my neighbours but the team had always tried their best to minimise disturbance and disruption to my neighbours as well as address their concerns as far as practicable. The workmanship and work completed by BNS are of high quality and have in many aspects exceeded my expectations. On several occasions when there were changes to the original design, Ben and his team have patiently and effectively accommodated my requests and have been very polite and reasonable in every occasion. Furthermore, Ben had arranged the team to kindly reskim the entire property out of courtesy, which was not part of the original agreed scope of work, simply because Ben wanted me to enjoy an immaculate flat when finished! This shows that Ben will try his very best to come up with a high standard of work and ensure complete satisfaction of his customer. Though the work period was longer than originally envisaged due to unprecedented issues, the problems were resolved smoothly and quickly by the team. I was kept up to date on the work and progress all the time which I really appreciate. It has been a pleasure working with Ben, Sophie and the team, and I am both thankful and grateful for all their kind assistance, helpful advice and professionalism throughout the past few months. I have no hesitation to recommend BNS Construction Ltd to my friends and colleagues should they look for an honest, responsible, competent and quality builder.
We had a very positive, overall experience with the lovely Ben and Sophie who run a tight ship at BNS Construction and happily recommend you consider meeting them before committing to your next project. Having shopped around for a few months, from the day we first met Ben and Sophie it was clear that they are a very sincere and genuine couple who strive to provide a high value service through their personal and friendly approach towards their clients and operations. Our ground floor, rear extension and WC conversion wasn’t a large project but still required an element of diligence and care which Ben and Sophie strived to provide, through their team, from day one. As with any similar scope of project some challenges occurred but Ben and Sophie constantly and consistently stepped up and rectified matters, where they were required. Ben and the team were excellent at staying flexible and working around all of the (inevitable) obstacles that occur during these builds, however, none of these were too big to overcome and Ben was always on hand to listen and provide his assurances and expertise… sometimes working late into the night but always with a smile on his face. We're delighted with how our extension / conversion has turned out!
Very pleased with the ground floor extension to our home which was completed on time and within budget. Ben's team were professional and friendly and it was a pleasure to have them in our house. BNS would be our go to choice in the future.
Ben, Sophie and and their team internally renovated our home to a brilliant standard, with fair pricing and our friends even kept commenting on how quickly the job got done after their own nightmare experiences with other builders. The house needed so much work done that it felt overwhelming to get started, but once we did the BNS team were professional, timely, great communicators and completed the work to a great standard. Any issues that did arise, Ben and team were quick to solve and showed a genuine care to trying to get it right. We couldn’t be happier with our experience with BNS.
We highly recommend BNS Construction to anyone looking for a reliable and experienced construction company. Ours was a large and complicated build (double side extension, rear extension and loft conversion). Ben and Sophie, the husband and wife team who run BNS, were great throughout - always willing to go the extra mile and do whatever was necessary to get us to the finish line. They took the time to understand what a life changing undertaking this was for us and therefore it never felt like this was just another project for them, instead they were building our family home with us. Empathetic, patient and flexible in spades, with high quality and reliable workmanship to match. Rare qualities in this trade, we highly recommend!
