I been waiting outside more than 10 minutes because why not, no? Since when custumer services in Central London are so low? Since when we have to wait at the door to enter shops partly closed because this is how the kassier decided??? Wake up! Is Tuesday, and saying sorry without meaning it, is not gonna solve the problem, okay? Avoid this kind of business where custumers are treated badly! It's not worth it! Hello, Kassier! People are working and paying respect for each other's services, so you might like to do so too, if not, why not finding other job???? Let someone else who might need the job doing it, not letting people outside waiting at the door and opened when you want!!! It says down for maintenance, when she opens the door she said they have electricity problems, light was on, water running downstairs in the grooming room was working, are you thinking i am Stupid? You just said it straight to my face like you meant it, no?
What a ripoff! I used to bought food and pad for my little dog and 2 days ago the charged me double for the pads! Everywhere is £15 and they charge £29,99! ???? Never again! I can understand that they could charge a bit more for the location but double!? They are just losing customers like that.
Celia is a fab groomer with so much patience and kindness for our 13 year old poodle who loves her. Eymie in the store is the helpful and cheerful and always has a treat and a cuddle for Harry when we visit. A wondeful team. Highly recommend.
